About us

We aim to provide a friendly, professional service to the many children and their families who visit the doctors and nurses in our outpatient department.​

We have a team of children’s nurses, doctors, health care assistants, play leaders and clerical staff who work alongside nurse specialists, dieticians, physiotherapists and psychologists, providing the best possible outcome and service.

We offer you all a warm welcome and hope that you have a positive and happy experience with us​.

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What will happen at your visit​

Upon arrival, please report to the reception desk. The staff will check all details held on the computer system and you will be asked to take a seat in the waiting room​.

You may then be called through to the nurses’ station if your doctor requests us to record your child’s weight, height or carry out other checks prior to consultation. Your doctor will then call you when they are ready to see you.​

Appointment delays

We do our very best to keep appointments running to time, but sometimes clinics may be unavoidably delayed. We will do everything we can to keep you updated, but if you have any queries then please ask a member of staff.​

Safety, dignity and respect

Whilst we do everything to provide a safe environment, you are responsible for your child’s safety at all times whilst in the department. Children should not be left unattended at any time and must not be left unsupervised in the waiting area.​


We are respectful of all cultures, faiths and ways of life and aim to provide a courteous and well-informed service to everyone.

Please request a chaperone if you wish for somebody else to be present when seeing the doctor.

If you need a private area away from the waiting room for breastfeeding, then please let us know.

What children and parents say about us​

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When you get here it doesn’t feel like hospital, that’s the best thing.​

The doctors and nurses are very helpful here 10/10.

What a fantastic department. Nurses are always happy, kind and so fab with my boys.

There are so many fun activities to do!

Very warm welcome with a smile, friendly staff, made my son feel at ease.

My daughter was very happy and asked when we are coming back!

Bradford Hospitals Charity

Bradford Hospitals’ Charity is the official NHS charity of Bradford Teaching Hospitals NHS Foundation Trust. They work to provide the very best for patients and their families in Bradford, funding over and above what is routinely provided by the NHS.​

Useful links

Healthier Together: Improving the health of children and young people in West Yorkshire

More advice

Needle phobia clinics

We now run needle phobia drop-in sessions twice a month – please check for dates. These are run by our friendly play leaders and involve use of the VR goggles as well as fun activities to provide useful understanding of the procedure and different ways of coping when having a blood test.​

Interpreters

Please let us know if you need an Interpreter. We book interpreters in advance so that they are available for your appointment. Please phone outpatient reception on 01274 365423 or Next Generation Text 18001 01274 365423 to arrange this.

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