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GP Bulletin - September 2016

Delays in pathology test results at Leeds Teaching Hospitals – affecting Bradford Hospitals

Leeds Teaching Hospitals is currently experiencing problems with its pathology IT systems which is causing delays in reporting test results. This is also affecting Bradford Teaching Hospitals and some Bradford GP practices. Please be assured that, together with Leeds Teaching Hospitals, we are doing everything we can to manage this situation as a matter of urgency. We are extremely sorry for any inconvenience this may cause to our patients, staff and partners.

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Preparations continue as EPR eyes up two-phase launch

As you know, we have been working towards a planned go-live in both Foundation Trusts – Calderdale and Huddersfield and ourselves - for November 2016. Upon review, and in order to optimise patient safety, we have now decided to plan for a launch next year - and we will further confirm details of exact dates when we are in a position to do so.

As you would expect, patient safety remains our highest priority and to ensure this we have decided our patients are best served by going live with EPR in each Foundation Trust separately. This enables us to be in a better position for each to fully support the other as we make this once-in-a-lifetime change.

We will use the coming months to prepare for the eventual go-lives by using our simulation centres for teams to run through how they will work with EPR; improving and customising our training plans; ensuring each ward and area is ready with their EPR Passports; and implementing our “tap and go” ID cards to quickly log on to existing systems. It is important to reiterate that our pace, momentum and focus on quality has not changed.

Together with our partner, Cerner, we are committed to ensuring both our organisations collectively enjoy highly successful launches, and we know you’ll understand how important it is to prioritise patient safety above all else and properly support these momentous changes.

New Hospital Wing update - major High Street retailers poised to set up shop

We’re delighted to reveal to you this week that two of the biggest names on the High Street - Costa Coffee and M&S Simply Food - are heading to Bradford Royal Infirmary as part of our major new development. These well-known brands will be offering great food and drink choices and improving the experience of our patients, visitors and, of course, yourselves. Work is now well underway on both the new hospital wing and, as part of the multi-million pound hospital transformation, the remodelling of the main entrance in Duckworth Lane.

Patients and visitors are already enjoying other new food and drink facilities which have recently opened elsewhere across our hospitals - two DeliMarché catering outlets, located in the Women’s and Newborn Unit and Field House, are now up and running. A third DeliMarché, located on the ground floor of St Luke’s Hospital, has also just opened. All the new food and retail services are being delivered by Compass Group UK and Ireland, the UK’s largest food services company. Its Healthcare Retail division has a proven track record of developing and operating more than 175 retail units across the NHS.

Managing Director, Healthcare, Compass Group UK and Ireland, Steve Cenci told us: “Experience has shown that having branded food outlets at hospitals helps to provide variety, familiarity and a more positive environment for patients, visitors and staff. Therefore, we hope that the inclusion of Costa and M&S Simply Food will be well received by customers.

We have also worked to ensure healthy eating options are available across all the outlets, to help support the Foundation Trust’s vision of delivering healthy eating.”

The opening of the new retail units will begin from mid-December with the aim to have them all launched by the end of January 2017.

Video system that links baby with parents is a UK first

We’d like to share with you the news that yet again our hospitals are leading the way when it comes to innovation. We have just become the first hospital Trust in the country to offer a state-of-the-art new feature for parents of babies in our neonatal unit at Bradford Royal Infirmary.

Thanks to the skills of our colleagues, it breaks new ground in the way it links mum (or dad) and baby together – even when they are apart. Our initiative has become possible as a result of technology that uses a remote video-link whereby a close-up and detailed image of baby in the neonatal unit can be beamed directly to parents wherever they are. They are able to see baby on a PC screen, an iPad or tablet, and even on a smartphone, simply by accessing the web address on their internet browser or by downloading an app.

For mums and dads who are apart from their tiny babies for one reason or another, this revolutionary system is not only bringing joy - but peace of mind too.

Assistant Chief Nurse, Shelley Bailey said: “There are lots of reasons why mum or dad can’t always get to visit baby in the neonatal unit. Mum may be poorly herself and therefore still on the ward or it could be that she is in a different hospital to her baby. There can also be the cases of a multiple birth, where one of the babies is brought to the neonatal unit here in Bradford, and the logistics of travelling are difficult meaning visiting is not possible every day. If parents have other children already at home or are travelling a distance, then that too can have an impact. But this system takes away all that worry and anxiety of not being able to see your little one every day – because now it’s possible!

I know from a personal point of view what a difference this video link can make because many years ago, when I had my twin boys five weeks early, they were both poorly and taken to a neonatal unit. I was still on the ward, and all I had were two little Polaroid snaps. I didn’t see my babies for three days and even then I had to rely on nursing staff to wheel me down to neonatal to see them. It was heart-breaking being apart from them. My boys are now 25 and travelling on the other side of the world and I keep in touch with them thanks to the magic of video links so I know what reassurance this can bring. If only this had been around when they were born!”

The link is the brainchild of Consultant Neonatologist, Chakrapani Vasudevan and Advanced Neonatal Nurse Practitioner, Carol Hudson, who set about looking into how the service could be rolled out following on from discussions with Matron, Sheila Nolan, who retired from our Trust last year. Chakra and Carol enlisted the help of Shelley, Network and Security Services Manager, Steve Pearson and Informatics Programme Manager, Dave Griffith, who have made the vision a reality.

The Trust is also very grateful to worldwide IT leaders, Cisco who have provided valued support and worked very closely with us on this project. Steve said: "When I heard about this idea, I absolutely couldn't wait to discover a way to make it become a reality. I considered publically accessible video calling systems but as they are not Data Protection compliant, I had to find another system that would be just as easy to use, both from a patient and clinicians’ perspective, while ensuring the system is secure. I found a system which appeared to be very simple and secure. The system requires a modern infrastructure which we had already invested in. Making use of our previous investments has saved us a lot of money, compared to the cost of purchasing this system outright. The technology is based on a simple video call, from the mum or dad’s personal device, to a very sleek 24" High Definition touch screen unit, which is mounted onto a mobile cart that can be easily wheeled to the side of the cot. The screen displays ‘live’ pictures and mum or dad can see and hear every movement of their new-born baby. Following a successful pilot, I am delighted we have found a system which I feel will make a real difference.”

Shelley added: “It also means that they can talk to the nurses on duty at the time - or the consultant if available – and get an update on baby’s condition. It is much better than a phone call.”

The system, which has been generously funded by charitable donations to the Trust, is controlled and encrypted, which makes it safe and secure.

Chakra said: “We care for some of the most vulnerable and sick newborns and it is a time of immense distress and anxiety for parents. This technology will go a long way in lessening this and we are grateful for all the support we have had from the Trust to make this possible.”

Already, we are receiving some amazing feedback from parents who have used the link.

Trust Grand Round – September 2016

The next Grand Round will take place on 29 September 2016. These meetings provide an excellent opportunity to meet with fellow professionals whilst remaining up to date with key issues and developments.

The subject covered will be –

- ‘The Role of the Medical Examiner – Recognising Patterns and Making Improvements in Hospital Care’ presented by Dr Alan Fletcher, ED Consultant and Medical Examiner, Sheffield.

The Foundation Trust invites all local GPs to attend the Grand Round which are held monthly. The Grand Round is held in the Sovereign Lecture Theatre at Bradford Royal Infirmary. Meetings start at 12.45pm and last for an hour. Lunch is available from 12.15pm.

This monthly bulletin aims to keep local GPs up to date with the trust’s new services and developments.   If you’d like any further information about any of the items in this month’s briefing contact Naveed Saddique on 01274 272635, email gp.comments@bthft.nhs.uk