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GP Bulletin - December 2016

New-look paediatric area completes our £2m ED upgrade

Our Paediatric Emergency Department has undergone a significant makeover. This now includes a computerised programme which projects interactive images onto the floor, transforming it from a football pitch one minute to a huge fish tank the next, while 3D artwork of animals brightens the walls and doors of the treatment cubicles. 

Directorate Manager of Urgent Care, Ann Bannister said: “We’ve always had a specially-designated paediatric area of the Emergency Department (ED) but there has never been anything like this before. This is now a really bright, child-friendly area with lots of things to see and do which can help to keep young patients and their siblings occupied, and more importantly, keep them calm, while they wait to be treated.”

Ann added that there has also been an increase in the number of treatment cubicles from six to 10, each one defined by the colourful animal images. She also added that the first young patients who came through the doors were very impressed.

As you may know, the number of people using our ED has risen steadily over the years and today on average we are caring for between 370 and 400 people coming through our doors daily. Our new ED has been designed with both patients and quality at its core and it has been wonderful to see the space being transformed and developed. The previous major phase was completed back in June when we saw the creation of a new reception and patient assessment and waiting areas, in addition to a four-bed assessment bay for ambulance admissions.

All our new interiors are dementia-friendly and the addition of natural daylight into the ED unit not only greatly improves the environment for our staff but also the experience of our patients. We now have a fantastic new ED facility which will meet the needs of the people of Bradford for generations to come.

Innovative ‘Baby View’ video link system takes national stage

News of our ground-breaking new feature for parents of babies in our neonatal unit at Bradford Royal Infirmary is spreading. BTHFT have already received TV and media coverage of the ‘Baby View’ video link system soon after its launch in the summer, and now the technology has been shared at the Neonatal Nurses’ Association annual conference.

We became one of the first hospitals in the country to roll out this state-of-the-art technology which uses a remote video-link whereby a close-up and detailed image of baby in the neonatal unit can be beamed directly to parents wherever they are. This means they are able to see baby on a PC screen, an iPad or tablet and even on a smartphone, simply by accessing the web address on their internet browser or by downloading an app.

For mums and dads who are apart from their tiny babies for one reason or another, this revolutionary system is not only bringing joy but peace of mind too, and we continue to receive some amazing feedback from parents who have used the link.

Improving the way we capture ‘real time’ patient feedback

We’re pleased to share with you the news that in early December, the re-launch of our electronic patient feedback and clinical audit system took place. Through the use of specially configured iPads, BTHFT staff and trained volunteers are provided with the means to capture patient experiences in real time while also helping us to perform audits more simply and quickly.

Assistant Chief Nurse, Shelley Bailey stated: “This is an effective and inclusive way to collect real-time patient feedback, as well as a robust and easy method of completing audits. On discharge, our patients will be asked if they would complete the Friends and Family Test on the iPad. At the same time they will be asked if they would be willing to complete a quick survey to give us feedback about their stay in hospital.”

“Traditional feedback methods which include paper and telephone can all take extra time so this method will be far more cost effective. However we will still offer the Friends and Family test ‘card’ for patients who prefer not to use the iPad.”

Trust Grand Round in December - Cancelled

Please note that the Grand round in December has been cancelled. The Foundation Trust invites all local GPs to attend the Grand Round which are held monthly. These meetings provide an excellent opportunity to meet with fellow professionals whilst remaining up to date with key issues and developments. While there is no Grand Round in December, the schedule resumes in January 2017.

The Grand Round is held in the Sovereign Lecture Theatre at Bradford Royal Infirmary. Meetings start at 12.45pm and last for an hour. Lunch is available from 12.15pm.

Festive Greetings from BTHFT

As the year winds down, BTHFT continues its focus on providing patient centred care during the busy festive season. We’d like to take this opportunity to thank you for your support in 2016 and look forward to working with you in 2017. Wishing you a happy holiday season and a prosperous New Year.

Best wishes from Bradford Teaching Hospitals NHSFT.

This monthly bulletin aims to keep local GPs up to date with the trust's new services and developments. If you'd like any further information about any of the items in this month's briefing contact Naveed Saddique on 01274 382635 or email gp.comments@bthft.nhs.uk