Nhs_choices Bthft Bradford Teaching HospitalsNHS Foundation Trust NHS Choices
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About us

The Accident and Emergency (A&E) Department provides walk-in access to nursing and medical care 24 hours a day, 365 days a year. This means you do not need an appointment.

The department provides clinical services to treat the range of problems with which patients present as an emergency or urgently, in all age groups from babies to the elderly.

Please be aware that A&E is for patients who have an emergency which cannot be dealt with via a GP appointment or by calling the NHS Helpline on 111. Due to high demand, please only attend if you have a genuine emergency.

If you come to A&E and it is not an emergency then you may wait a long time to be seen, as we must prioritise the treatment of the sickest patients first, including patients suffering from:

  • Suspected heart attack or stroke
  • Chest pain
  • Unconsciousness
  • Heavy blood loss
  • Suspected broken bones
  • Deep wounds such as stab wounds
  • Severe breathing difficulties
  • Head injuries

For less serious problems, the Choose Well website includes more information about services in Bradford and West Yorkshire, including:

  • advice about which service to choose
  • a list of minor injury and illness units and walk-in centres
  • information about self-care

Coming to A&E

Our A&E Department is based at Bradford Royal Infirmary, Duckworth Lane, Bradford, BD9 6RJ. On entering, please report to A&E reception straight in front of you.

On arrival, please go to reception and tell them:

  • your name and address
  • your date-of-birth
  • your reason for coming
  • the name of your GP

Bradford Teaching Hospitals Accident and Emergency reception can be contacted on: 01274 382555.

Services

A full emergency service is provided at Bradford Royal Infirmary by senior accident and emergency staff, triage practitioners, nurse practitioners, cardiac arrest and trauma teams, and specialist opinion from all major specialties.

We aim to see patients as quickly as possible – nationally, the target is for 95% to be treated within four hours.

All patients will be seen and assessed by a qualified member of the nursing team before a decision is made on the treatment required.

We aim to keep patients fully informed about their treatment and involve them in all decisions about their care where necessary. The A&E department undertakes continuous self-monitoring to ensure patients are treated promptly and made as comfortable as possible during their stay.

Dental Emergencies

Please note, our A&E Department does not treat dental emergencies.

If you have an emergency or urgent dental problem please contact your dentist. If you don’t have a dentist or need urgent or emergency care outside of your dentist’s normal working hours (Monday-Friday, 9am-5pm), please contact NHS 111 by dialling 111 from your telephone.

Treatment and medication

If you don’t need to see a specialist, the A&E staff will give you advice. You may have to come back to a clinic or go to your GP for follow-up care.

If you have been prescribed medication to take home with you, you will need to go to the Pharmacy. Each prescription costs £8.60, unless you have a valid exemption certificate.

We are not usually able to provide transport for our patients to get home. You may wish to contact a friend or relative to collect you or call a taxi if possible.

What to expect in A&E

We aim to see all patients as quickly and safely as possible. However, please be aware that everyone is assessed on clinical need so people will not always been seen in the order that they arrive. Also, because of our size and layout, you may be waiting in an area with only a few other patients, making the department appear quiet. However, patients are often being treated in other areas.

Registration

You will be booked into the department by one of our reception staff who will ask you for a number of details including your personal information, GP details and your presenting complaint.

Initial assessment

An experienced nurse or doctor will then see you and assess your condition before ‘streaming’ you to the appropriate area of the department. At this point you may be discharged with advice and/or medication and treatment if required.

Discharge/admission

You will be discharged from the department or admitted to the hospital.

Discharged patients will leave with advice and/or medication and treatment with a letter being sent to your GP outlining what has happened or if any follow up is required.

If you require further treatment you may be admitted. You will be referred to a relevant team who will take over your care.

Is A&E the right place for you?

A&E is for patients requiring emergency care for life-threatening conditions. Please use the service carefully so it can best support those with life-threatening and serious conditions.

Self-care

A lot of common illnesses can be treated at home by using over-the-counter medicine and getting plenty of rest. It is worth keeping paracetamol or aspirin, anti-diarrhoea medicine, rehydration mixture, indigestion remedy, plasters and a thermometer in your medicine cabinet. Self-care is the best choice to treat very minor illnesses and injuries. For more information about looking after yourself visit www.nhs.uk.

Pharmacist

Your local pharmacist can give you friendly, expert advice about over-the-counter medicines that can help with lots of common conditions such as diarrhoea, a runny nose, a painful cough or a headache, without the need for an appointment. As well as dispensing prescriptions, pharmacists offer a range of services related to specific health issues and can advise on minor ailments such as skin conditions, colds and allergies. Other services include emergency contraception and incontinence supplies. For help finding your nearest pharmacist, please use the online search on www.nhs.uk.

Urgent care and walk-in centres

Local urgent care centres and walk-in centres provide fast medical treatment and advice for patients with injuries which are urgent but do not need a visit to A&E. They can also be used when you can’t wait for an appointment with your GP. These centres treat injuries and illnesses such as cuts, sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. You don’t need to book an appointment – just turn up and you will be seen promptly by a doctor or nurse. To find your nearest urgent care or walk-in centre visit NHS Choices at www.nhs.uk. You can also call 111 for urgent medical advice.

NHS 111

When you need medical help fast but it is not an emergency, call the NHS free phone number 111. It operates 24 hours a day, seven days a week, 365 days a year. Calls to 111 will be assessed, advice given and, if needed, patients will be directed to the most appropriate local health services. Calls to 111 are free wherever you call from. Call 111 if:

  • You need an NHS urgent care service
  • You don’t know who to call for medical help
  • You need information about a health issue

If it is an emergency and someone needs help to save their life, call 999.

GP

Make an appointment with your local GP when you have an illness or injury that will not go away, including persistent vomiting, ear pain, stomach ache or back ache. Get the treatment you need at a convenient time and place and reduce the demand on our emergency services. Registering is free and means you can make an appointment with a doctor for medical advice, examinations and prescriptions. For help finding your nearest GP, use the online search on www.nhs.uk. If you need to see a GP urgently when your practice is closed, call 111 for fast medical advice.

Mental health emergency service

There is a crisis and emergency service available to support people who are experiencing a mental health crisis and who need help quickly. The service can be accessed through your GP and by calling 111. Lines are open 24 hours a day, seven days a week.

Contact us

Minicom: 01274 382555

The Team

Brad WilsonConsultant EM, Divisional Clinical Director
Victoria CoxConsultant EM, Clinical Governance Lead
David GreenhornConsultant EM
Robert HalsteadConsultant EM
Alastair JonesConsultant EM
Elizabeth JonesConsultant EM
Farzana KhanConsultant EM
Jacob MushlinConsultant EM
Maya NaraviConsultant EM
David RobinsonConsultant EM
Jill StewartConsultant EM
Jeremy TillConsultant EM
Susan KingAssociate Specialist, Clinical Lead, Urgent Care
Ahmed Akhtar
Associate Specialist EM
Muhammad RashidSpecialty Doctor
Michelle TaggartAssociate Specialist
Nawal El-KhidirSpecialty Doctor
Georgina HudsonSpecialty Doctor
Mikhail MukhinSpecialty Doctor

Locations

Please view a location for further information, including opening and visiting times.

A&E